Cases

Changing Culture to Address an Underperforming Business Unit

Industry: Manufacturing

Despite millions of dollars invested in technical improvements, the manufacturer’s largest plant continued to have the lowest production rates across the company in the last ten years.

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Developing Cross-collaboration to Increase Team Performance

Industry: Professional Services

While one of this management consulting firm's offices was the third most profitable in the Americas region and high-ranking worldwide, employee engagement and satisfaction scores were in the bottom 20%.

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Turning Around an Unsuccessful Centralization Strategy

Industry: Industrials & Energy

These international natural resources companies ran into severe leadership problems after making the strategic decision to integrate and divest all internal support units, like accounting, finance, systems, and personnel, into an independent shared services company to serve the US.

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Guiding and Supporting Managers in Times of Growth and Change

Industry: Financial Services

The financial division of the Mexico subsidiary grew to a 4,000-employee organization within only five years. In the face of the rapid growth, senior managers struggled to balance short- and long-term requirements and could not fulfill the many promises made to shareholders, customers, and employees.

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Driving Global Consistency through Team and Strategy Alignment

Industry: Media & Entertainment

A global advertising holding company's challenge: to overcome a seriously-fragmented and inconsistent HR strategy produced by the company’s explosive expansion as they acquired over 185 companies in two years.

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Building the Preferred Company: 10,000 Managers to Inspire 110,000 Employees

Industry: Financial Services

After a stage of rapid external growth, the firm defined a vision to become the Preferred Company among its key stakeholders.

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